Single-Function: MS310, MS312, MS315, MS317, MS410, MS415, MS417, MS510, MS517, MS610, MS617, M1140, M1145, M3150
Multifunction: MX310, MX317, MX410, MX417, MX510, MX511, MX517, MX610, MX611, MX617, XM1135, XM1140, XM1145, XM3150
The printer displays either:
31.46, 31.66, 655.84 error codes, or 201.22 paper jam.
Note: The error codes 31.46 or 31.66 (for MS/MXx1x) or 655.84 (for MS/MXx2x) are precursors to the 201.22 error code.
200.xx Paper Jam – 200.01, 200.03, 200.05, and/or 200.42 codes
Continuously prints blank sheets
Prompts false "Load Paper" message
These errors are caused by either:
The toner cartridge is not fully inserted before closing the printer door.
The toner port ratchet on the IU is in the wrong position.
Ensure paper has been removed beneath the Cartridge/Imaging Unit.
With the Cartridge/Imaging Unit removed, ensure the gray input sensor is upright, protruding through the green guide
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Toner/imaging unit/waste toner bottle part number and serial number
LEGACY ID: SO7695