What you will see
When using Scan to Secure Mail deployed from Solution Composer, an extra blank attachment in .txt format is sent to the destination e-mail.
NOTE: A single file is sent when using the regular Scan to E-mail with the same destination.
Recommended solution
Update the printer’s Solution Composer app to version 2.7.2 or later.
Still need help?
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NOTE: In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models. Additional information may be requested by the support agent.
LEGACY ID: SO7611