Affected Products:
Single-Function: B2865, M52xx, MS725, and MS82x
Multifunction: MB2770, MX72x, MX82x, XM53xx, and XM73xx
Issue Description:
End-user reports 200.23 paper jam error code.
Paper picked from Tray 2
Paper stops near pass-through sensor
Solution:
Please refer to the links for the troubleshooting steps found in the Information Center.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO8990