What you will see
When you power the printer On, you will encounter the following Unsupported Fuser Error Codes:
| 32.15 | 32.24 | 32.33 |
| 32.18 | 32.27 | 32.36 |
| 32.21 | 32.30 | 32.39 |
Recommended fix
These listed error codes indicate that the printer has detected a Non-genuine fuser installed. Make sure to power the printer Off, install a Genuine Lexmark fuser andthen power it back On to restore it to the Ready state.
Before removing the fuser, make sure to take caution since the Inside of the printer might be hot. Follow the instruction provided by the image below to avoid any injury.
Explanation
Your Lexmark printer is designed to function best with Genuine Lexmark supplies and parts. Using third-party / non-genuine supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
IMPORTANT!
Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
Still need help?
If you require additional assistance, please close this window and locate
Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).Please be near the products described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8346