The printer posts a 200.x5 or 241.08 paper jam error as the sheets overlapped in the Fuser. A single image is printed in overlapping paper.
Verify the exact error appearing on the printer.
Open the rear door to remove paper from the fuser.
Open the front door, remove toner and imaging kit, and remove the paper jam.
Check the type of media being used:
Follow proper media loading:
Update the printer firmware. Refer to the product’s knowledge base and navigate to Firmware > Checking, downloading, and updating printer firmware for the steps.
Make sure the rollers are clean. If the rollers are worn out or damaged, contact Lexmark Technical Support to request for replacement.
LEGACY ID: SO7152
The printer posts a 230.03 paper jam error with the paper stopping at the rear door. See this article for troubleshooting steps.
This article shows the primary information required to escalate paper jam issues.