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Lexmark XM7170

Lexmark XM7170

Forms and Barcode Card (FMBC) ? 900.02 FW Error when Printing Every Second Page

Overview

When printing a document, whether internal pages on the printer or sending a job to the printer, a 900.02 firmware error appears on the printer every after the second page is printed.


NOTE:
The error is usually seen on the printers with firmware version LW50.DN2.P543, and appears only when a Barcode card is installed on the printer.

Solution

Updating the FMBC firmware to the latest version posted on the Lexmark Support Site will rectify the issue. Should error persist, please contact Lexmark Technical Support for further assistance.


NOTE:
The Lexmark representative might ask for the printer's current firmware level. Please refer to for the steps. Once you obtain the file, you may proceed and update the firmware by following the steps from Badge Reader Does Not Work when Printer Is in Standby and Sleep Mode.

Contacting Lexmark

If you require additional assistance, please close this window and locate

Get in Touch with Lexmark! for contact information.
NOTE:
In order to expedite the support process, please be prepared to provide information regarding your issue; e.g., name and version of solution, problem description, and affected printer models.

The support agent may request additional information.

LEGACY ID: SO8274

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