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Lexmark XM7163

Lexmark XM7163

Lexmark MX812 ? "Busy" Message Appears Intermittently on the Control Panel

What you will see

A “Busy” message displays intermittently on a Lexmark MX812's the control panel even when there is no job sent or performed on the printer.


NOTE:
At this state, the printer is still responsive; i.e., users can still perform other functions (e.g., copy, scan, etc), yet the message itself can only be cleared by restarting the printer.

Suggested Remedy

Follow the steps below:

  1. Try a different network cable.

  2. Update the printer’s firmware to the latest code level.


NOTE:
See xref_HO550_xref to view steps to check and download the latest firmware code level.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.
NOTE:
When calling for support, you will need your printer model/machine type and serial number (SN). If you need help locating your printer's model type and serial number, xref_HO3865_xref.

Please be near the products described in this article to expedite the support process and reduce call-back situations.

LEGACY ID: SO7599

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