Before proceeding, make sure to fill out the Main escalation information requirement.
Gather the primary requirement for copy-related issues.
Menu settings page
This document contains all the printer settings and running firmware code.
On the printer, press Menu > Reports > Menu Settings Page or see HO3647 for more information.
Select a topic from the list to view additional requirements specific to your issue.
LEGACY ID: FA930
This article shows the information required to escalate Downloadable Language Emulator (DLE)‑related issues.
This article shows the information required to escalate MVE‑related issues.