Overview
A 200.02 Paper Jam error message appears on the printer's control panel display. The error indicates that the printer has registered a paper jam in or around Tray 1 or the Front Door.
Troubleshooting
| Steps | Actions |
| 1 | Be sure any previous jams have been completely removed; and refer to 200.xx Paper Jam Removal. |
| 2 | Make sure that the Standard Paper Tray (Tray 1) is not overloaded; please refer to |
| 3 | If issue persists after performing the steps mentioned above, an issue may exist within the machine's hardware. Please contact Lexmark Technical Support for other troubleshooting suggestions. |
Contacting Lexmark
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number, How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO7168