A 200.2x Paper Jam error message appears on the control panel display and includes the area of the printer where the jam occurred.
|1||Be sure any previous jams have been completely removed; xref_HO3872_xref and refer to 200.xx Paper Jam Removal.|
|2||Ensure that the affected paper tray (could be any input source) is loaded properly; please refer to xref_HO3871_xref.|
|3||If issue persists after performing the steps mentioned above, an issue may exist within the machine's hardware. Please contact Lexmark Technical Support for other troubleshooting suggestions.|
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number, How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO7165