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Lexmark C2132

Lexmark C2132

Toner Leaking or Spilling in the Tray on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510

What you will see

Dark purple toner drips or spills inside the printer's paper tray. See sample picture below.

Click Image to Enlarge

Troubleshooting

  1. If toner is leaking at the photoconductor drum, please see this Toner Leaks or Rings at Photoconductor Drums on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510 for continued troubleshooting.

  2. If dark purple toner(waste toner) is leaking into your paper tray, a service call may be required. Please contact Lexmark Technical Support for other troubleshooting suggestions.

Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance.
NOTE:
When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

LEGACY ID: TE591

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