Issue description
The 913.11 error code appears when you print a document.
Troubleshooting
Step 1
. Power the printer Off and power it back On after a few minutes.Step 2
. If the printer goes to a Ready state, perform a print test.Step 3
. Should the issue persist, please contact Lexmark Technical Support for further assistance.
Contacting Lexmark
If you need additional assistance, please go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:- Printer model
- Printer serial number
- Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8296