Lexmark C2132
Consider this procedure if you observe any of the following fax symptoms:
Lower the Max Send/Receive rate to the slowest possible rate of 9600 for testing purposes. See the following instructions for further information.
Did the lower 9600 speed work?
Continue to operate the MFP at 14,400 bps or 14.4 kbps.
Optionally, continue to increase the Max Send/Receive rates until failures reoccur, and then report your results to your phone line service/administrator.
Higher speeds (33.6 kbps) require better phone line conditions.
Method 1: Control Panel
Note: This method is preferred if the device is not on the network.
Click the MENU button.
Click the down-arrow and click SETTINGS when visible.
Click the FAX SETTINGS.
Select ANALOG FAX SETUP.
Click FAX SEND or FAX RECEIVE SETTINGS.
Locate the MAX SPEED setting.
Click the down-arrow and select 9600.
Click SUBMIT.
Try to send or receive another fax.
Method 2: Embedded web server
Obtain the printer's TCP/IP address.
Open your web browser.
In the URL field, type <MFP's IP_ADDRESS>, where IP_ADDRESS is the TCP/IP address of the printer.
Click SETTINGS.
Click FAX SETTINGS.
Click ANALOG FAX SETUP.
Scroll down to FAX SEND or FAX RECEIVE SETTINGS depending on the nature of the fax problem.
Control Panel locations:
Menus> Settings> Fax Settings> Analog Fax Setup> Fax Receive or Send Settings> Max Speed
Web page locations:
Configuration (Settings)> Fax Settings> Analog Fax Setup> Fax Receive or Send Settings> Max Speed
LEGACY ID: HO3670
Poor Fax Quality and Poor Fax Performance Issues
Fax error codes and recommendations for the X64x, X65x X73x, X77x, X78x, X79x, X85x, X86x, X945, and X92x Series MFPs