Skip to Content Information Center
Lexmark CS820

Lexmark CS820

Lexmark CX/CX8xx and XC/Cxxxx: Print Quality Issue - CMY Banding

Affected Products:

Single-Function: CS720, CS725, CS727, CS728, C4150, CS820, CS827 and C6160

Multifunction: CX725, CX727, XC4140, XC4143, XC4150, XC4153, CX820, CX825, CX827, CX860, XC6152, XC6153, XC8155, XC8160 and XC8163

Issue Description:

Cyan, magenta, and yellow color bands appear on the print out. A developer roll power contact produces this issue wherein two cables have been shorted together. Please see sample print quality pages below:

Print Quality Pages
Black shorted to yellow Cyan shorted to yellowMagenta shorted to yellow


Replace the Developer roll power contact.


No further troubleshooting for this issue.

Service Parts:

Make sure to validate the part number at the Lexmark part store before ordering.


Please refer to to get part numbers for the Toner Cartridge and Imaging Unit.

  • 41X0086 – Developer Roll Power Contact

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

  • Toner/imaging unit/waste toner bottle part number and serial number


Je bil ta članek koristen?