To resolve this issue, a certain setting under the Function access control (FAC) must be enabled. To do this follow the steps provided below:
Access the printer's embedded web server (EWS).
Navigate to: Security > Login > Methods > Manage Permissions > Function Access
Make sure to enable ''Color Print" for color printers or "B/W Print" for monochrome printers.
Note: These settings must be enabled to provide the device access to print all the jobs it receives.
If the issue persists, search for more information related to this issue or contact support for further assistance.