Version of ImageNow server used
The information is used for simulation and analysis. | Enduser provided |
Is Message Agent service up and running in the ImageNow server?
The information is used for simulation and analysis. | Please restart if not running. |
Do the credentials (used on the Configure web page of the MFPs) have Administrative privileges in the ImageNow server?
The information is used for simulation and analysis. | Enduser provided |
Are the same credentials used across multiple printers simultaneously?
The information is used for simulation and analysis. | Multiple Sessions using Single Sign-on is NOT supported by ImageNow server. |
Profile.ini file used to create the profile
The information is used for simulation and analysis. | Enduser provided |
Are all the parameters used in the profile.ini present in or supported by the ImageNow server?
The information is used for simulation and analysis. | E.g., Drawer Default value, Document Type Default value, Workflow Process Default value and Workflow Queue Default value |
All Custom Property Types used, and their default values and display formats
The information is used for simulation and analysis. | Enduser provided |
You must verify whether one or more Custom Property names use Unicode characters (e.g., Non-English characters).
The information is used for simulation and analysis. | Interact for Lexmark does NOT support Unicode characters as these are not supported by the ImageNow service. |