Solution
Step 1. Acquire Outlook SMTP Settings
Log in to the Outlook Web App interface.
Click Options.
Click See All Options.
Click Account.
Click My Account.
Identify settings for POP, IMAP, and SMTP Access.
Take note of ALL settings. You will see settings in the application similar to:
- Server name: pod51018.outlook.com
- Port: 587
- Encryption method: TLS
Hence, Printer E-Mail Setup Configuration Settings identified:
- Primary SMTM<’kP Gateway – pod51018.outlook.com
- Primary SMTP Port – 587
- Encryption – TLS
Step 2. Identify Reply Address
Also helps identify Login UserID and Password credentials when you set up Device Credentials for authentication purposes
Log in to https://login.microsoftonline.com
Click the Outlook link.
Identify the Login; e.g., myemail@myurl.onmicrosoft.com.
Note: The full name of this address must be entered on the printer and not just myemail.
Identify the Login Password: ***** If you have just created an account, it can take a full day for you to be able to send/receive e-mails.
Step 3. Authentication and Device Credentials
Enter these values into the printer.
| EWS Printer E‑mail Setting | Entry value |
|---|
Use SSL/TLS | Required |
Validate CA | Check or Uncheck If checked, Certificate Authority that signed the mail server certificate needs to be installed (more secure). |
SMTP Server Authentication | Login/Plain |
Device Initiated E-mail | None |
User-initiated E-Mail | Use Device SMTP Credentials or Prompt* User. * Per use prompting for user to enter their Username ID and Password. |
Step 4. Device Credentials
If you choose to use Device Credentials, you must populate the following fields:
- Device User ID: myemail@myurl.onmicrosoft.com
- Password: **********
In these fields, use your Microsoft Outlook 365 user ID and password.
Step 5. After entering the information, click the Submit button to start sending e-mails using your Outlook 365 account.
Printer Web Server Path: Settings > E-mail/FTP Settings > SMTP Setup. Click here for an illustration.
Note: You can configure the printer over the corporate network for ease of access. When ready to test, however, make sure that the printer is connected to a non-firewalled port, which allows SMTP access to the outside world (e.g., outlook.com). If you can connect a laptop to such a port and telnet to pod51018.outlook.com (port 25), then you are good to go. Corporate firewalls can block access to external SMTP servers, so you need a special port.