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Lexmark X864

Lexmark X864

Call Routing Devices Prevent Ring Detection with Lexmark MFPs (2011)

What you will see

Call Routing devices such as a STICKâ„¢ or ComSwitchâ„¢ may prevent your printer from recognizing incoming rings.

Suggested Fix

This can be fixed by adjusting a modem setting from the Fax Tech menu.

Contact Lexmark Technical Support if you do not know how to access this menu.

  1. Press 4 for the Modem Settings menu.

  2. Press 0 four times(4X) until you see High Ring Impedance, and then press 8.

  3. Press Start to Enable the setting.

  4. Press Stop five times(5X) to return to Ready.

Still Need Help?

Please contact

Lexmark Technical Support

for additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the computer and printer for technician-directed diagnostic purposes.


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