Affected Products:
Multifunction: X86x
Issue Description:
Paper jam error occures when using the scanner's auto-document feeder. This article also applies to the ADF Jam error codes: 290.xx, 291.xx, 294.xx, and 295.xx.
Solution:
Check the original document's condition. Ensure that the original document is free of paper clips and staples as well as damage such as creases, tears, holes, or excessive wear.
Check the media path for contaminants. Ensure that the path is free of excess media, dust, and foreign objects such as paper clips and staples.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO8985