Print Release Badge Reader Not Working After Toner Cartridge Replacement

Overview

The badge reader stops working after the toner cartridge has been replaced.

Note:  An ‘x’ denotes any number within a given printer model series.

Solution

Please consult your next level of support or Lexmark Technical Support to obtain the latest keyboard reader driver for your device.

Note:  The Keyboard Reader driver v2.3.1 contains a reset fix for a printer cover open condition.

If the issue persists, search for more information related to this issue or contact support for further assistance.