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Lexmark C746

Lexmark C746

Unable to clear paper jam error message when printer language is set to Spanish

Overview

When the printer language is set to Spanish, there is no Continue option on the printer control panel to clear the paper jam error message after removing the jammed paper from the printer.

Solution

Updating the printer firmware will fix the issue. Please contact Lexmark Technical Support to acquire the latest firmware.

NOTE: The Lexmark representative might ask for the printer's current firmware level. Refer to the instructions in this article on how to check and update the firmware.

If the issue persists, search for more information related to this issue or contact support for further assistance.

LEGACY ID: SO8166

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