What you will see
The printer suddenly stops and ceases to function after powering it on.
If issue started right after an imaging unit or a toner cartridge was replaced, re-install the previous supply and turn the printer off.
Power the printer back on.
If printer restarts normally, then replace the defective supply.
Still need help?
If you require additional assistance, please close this window and locate Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN). Should you need help locating these.
Please be near the products described in this article to expedite the support process and reduce callbacks.