Original File and Spool/PRN File These captured files can allow the problem to be reproduced. |  From the application, open the Print Dialogue box prior to printing. Enter a check in the Print to file check box. Click Print. You will be asked to the save a .PRN file instead of printing it.
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Connection Type used Info is used for simulation and analysis. | E.g., USB, Ethernet, Wireless, Twin-ax, parallel, or other serial connection. |
Driver Type and Driver Version Info is used for simulation and analysis. | Go to Printing Preferences > Help > About Tab, and take a screen shot. Or, Go to Printer Properties > About Tab, and take a screen shot. |