Issue description
The output printout is skewed or crooked.
Recommended troubleshooting
Check the printer installation. Verify the printer is on a flat, even surface. Check for missing printer feet.
Properly load the media into the tray. All the guides must be snug, but not overly tight.
Check for broken parts in the paper tray. Check for worn or broken parts in the paper path between the paper tray and cartridge.
Check for any obstruction in the paper path and clear the obstruction if one exists.
If the skew is occurring on copies from an X65x scanner, make sure that the ADF tray guides are snug but not too tight.
If defect persists, contact Lexmark Technical Support for additional troubleshooting suggestions.
Contacting Lexmark
If you require additional assistance, please close this window and locate Get In Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN), as well as the cartridge part number and serial number. Should you need help locating these
Please be near the products described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO6502