Keep media stored in the original packaging. Avoid having open media sitting on the shelf.
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Note: Doing this will help prevent the possible Paper Jam error codes:200, 201, 230 and 241 thru 245.
If the printer uses two paper trays; NEVER pull the primary tray out to load media on it when the secondary tray is still printing.
Note: This will help prevent the possible Paper Jam error codes:241.17, 242.17, 243.17 and 244.17.
To clear a jam, always pull the paper in an upward direction. Warning! Pulling the paper in the opposite (i.e., downward) direction may dislodge or damage the pass-thru sensor flag. This flag only moves one way – in the direction where the paper travels. Pulling the paper jam downward moves the flag against its normal travel direction, thus causing damage to it.
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|Pulling the paper up is the correct way of removing the jam.||Do not pull the paper jam in a downward direction.|
Note: Mark this as a good practice when removing paper jams in any tray, especially if the printer displays the following error codes: 241.10, 242.10, 243.10, 244.10 and 245.10.