Opening a new or replacement fuser assembly unit box shows two separate pieces as seen in the following images. The two pieces to look for are a long, black, plastic piece and/or a metal clip.
You open a brand new fuser assembly and one or two pieces are loose in the box. The two pieces to look for are a long, black, plastic piece and/or a metal clip. These two pieces are shown in the images below.
Click here to view a larger picture of both pieces alongside a fuser unit.
These two pieces can come loose or fall off the fuser unit during shipping. As long as the parts are not broken, either part can be reattached to the fuser unit, enabling the fuser to function properly.
Note: It is safe to use the fuser unit after reattaching these parts. These parts will not fall off again once the fuser is installed into the printer. The printer's frame will hold these pieces in place.