Skip to Content Information Center
Lexmark T656

Lexmark T656

Lexmark T65x&X65x: 924.01 Error ? Open Fuser Thermistor Check Failure

What you will see

After you remove a paper jam or upon boot-up, the printer posts a 924.01 error.

Possible cause

The error may appear should the fuser be removed while the printer is in power saver mode, or if it has been turned on while the fuser is still detached from the printer.

Troubleshooting

  1. Power off the printer.

  2. If the error code appeared in the process of clearing a paper jam, first clear any jammed paper. Otherwise, proceed with the next step.

  3. Re-install the fuser and listen for two clicks to ensure that it is seated properly.

  4. Power the printer back on and verify that the error clears.

  5. If the error persists, contact Lexmark Technical Support to set up service for the printer.

Still need help?

Please contact Lexmark Technical Support if you need additional assistance.
NOTE:
When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, xref_HO3428_xref.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

LEGACY ID: TE477

Was this article helpful?
Top