What you will see
The scanner or scanner card is not recognized after installing the Lexmark 6500e Scanner Communications Card on a new Lexmark T65x printer.
If you see a 900 Firmware Error’ Displayed on the printer for more suggestions.
Probable cause
The printer did not complete the Setup Wizard before the additional add-on option card was installed.
Suggested remedy
Before you install the scanner communications card, the Setup Wizard on the printer must be completed for any T65x + 6500e combination.
To do this:
Turn ON the printer.
Complete Setup Wizard on printer until "Ready" displays on the operator's panel.
Print a Menu Settings page to verify a minimum code level of .P128 on the printer, and update the code if necessary. for the latest firmware release notes and availability.
Turn OFF the printer.
Install the Scanner Communications Card.
NOTE: Make sure correct card is used. Two cards shipped with scanner --> T650/T652 and T654.
Connect Ethernet Cable between scanner and printer.
Connect other cables as needed (Fax, Ethernet, USB).
Unlock the scanner.
Turn the printer ON.
Turn the scanner ON.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: TE453