What you will hear
The printer produces an abnormal or excessively loud noise. This sound can occur every time you use the printer or it can occur intermittently. The noise is sometimes described as a high-pitched squealing, or squeaking, or a grinding noise. It emanates from the left-hand portion of the multi-purpose feeder (MPF) area, as shown in the image below.
NOTE: Before performing any troubleshooting steps with the printer, please check the following;
- A 230.05 paper jam is associated with the noise every time you try to print, or
- The paper or printout's print appears to be crooked or skewed when duplexing (printing double-sided) on Page 1, which is the second pass through the fuser.
If the printer experiences the issues listed above along with a loud squeaking noise during printing, this issue normally requires a service call. For a detailed explanation, please A Squeaking Noise or Print Skew when Duplexing or a '230.05 Paper Jam' Displays on a Lexmark T65x or X65xe Series Printer
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Recommended Actions
| Steps | Action | Click Image to Enlarge |
| 1 | Power off the printer. | |
| 2 | Open the front access doors. | |
| 3 | Remove the toner cartridge from the printer. | |
| 4 | Look for any jammed paper or other obstructions caught inside the printer. Remove any items you find. | No Image |
| 5 | If the paper path inside the printer is clear, closely examine the inside area for any small pieces of debris stuck inside the printer.
Note: Pay close attention to the rollers inside the printer. If a small piece of paper or other item wraps around a roller, it can cause a squeaking noise.
| No Image |
| 6 | Reinsert the toner cartridge into the printer. | |
| 7 | Close all doors and covers completely. Power on the printer and try printing ten to 20 pages to see if the squeaking noise continues. - If the squeaking noises continue, skip ahead to 'Check the toner cartridge' below.
- If the noise stops, continue using the printer for another couple of days. If the noise does not return after that, the printer is fine.
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| Steps | Action | Click Image to Enlarge |
| 1 | Open the front access doors. | |
| 2 | Remove the toner cartridge from the printer. | |
| 3 | Check the condition of the toner cartridge. - If the cartridge appears fine, continue to Step 4.
- If the cartridge appears damaged in any way, try installing a different toner cartridge.
Note: If another cartridge is not available, you can try a working toner cartridge from another Lexmark printer of the same model as a test.
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| 4 | Hold the cartridge in the same position as when it sits in the printer and shake it lightly from side to side (only). | |
| 5 | Insert the cartridge back to the printer. | |
| 6 | Close all doors and covers completely. Try printing ten to 20 pages to see if the squeaking noise continues. | |
| 7 | If the squeaking noise persists after performing the steps detailed above, this will likely require service to correct the issue. See Contact Lexmarkfor more information. | No Image |
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, xref_HO3428_xref
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Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: TE316