Issue descriptionVery light vertical stripes in the background could be due to doctor blade filming.
Recommended troubleshootingCompare the print sample that you have with the sample image above. If the samples match, update the printer's firmware.
How to download firmware

Go to support.lexmark.com.

Type your printer model in the “Enter Product Name” field and click
OR click on the picture of the correct printer model shown.
Locate the “Downloads” tab.

Select the version of the Operating System.

Click the link available under "Firmware".
Once you obtain the latest firmware, select any method below to perform the update.
Firmware Flash Methods | Information |
Embedded Web Server (EWS) Recommended | Open a browser and enter the IP address of the printer. Select Settings >Update Firmware. |
USB utility | for the detailed steps. |
USB thumb drive | for the detailed steps. |
FTP | for the detailed steps. |
Printer File Loader (USB-Macintosh) | for the detailed steps. |
Contacting LexmarkPlease contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO6864