T65x&X65x Print Quality Tool ? Very Light Vertical Stripes in Background

Issue description

Very light vertical stripes in the background could be due to doctor blade filming.

Sample printout

Recommended troubleshooting

Compare the print sample that you have with the sample image above. If the samples match, update the printer's firmware.

How to download firmware

Go to support.lexmark.com.

Type your printer model in the “Enter Product Name” field and click
OR click on the picture of the correct printer model shown.

Locate the “Downloads” tab.

Select the version of the Operating System.

Click the link available under "Firmware".

Once you obtain the latest firmware, select any method below to perform the update.

Firmware Flash Methods	Information
Embedded Web Server (EWS) Recommended	Open a browser and enter the IP address of the printer. Select Settings > Update Firmware.
USB utility	xref_SO4667_xref for the detailed steps.
USB thumb drive	xref_HO3453_xref for the detailed steps.
FTP	xref_HO487_xref for the detailed steps.
Printer File Loader (USB-Macintosh)	xref_HO3465_xref for the detailed steps.

Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, xref_HO3428_xref.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

LEGACY ID: SO6864

Was this article helpful?