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Lexmark X658

Lexmark X658

T65x&X65x Print Quality Tool ? One-third (1/3) of the Print Is Light and the Rest Is Black

Issue description

One-third (1/3) of the print is light and the rest is black.

Sample printout

Recommended troubleshooting

  1. Check for any obstruction in the paper path and clear the obstruction if one exists.

  2. Remove the print cartridge, then lower the door halfway to verify the charge roll assembly is properly installed.

  3. Reinstall the print cartridge and make sure that it is seated properly.

  4. If defect persists, contact Lexmark Technical Support to set up service for the printer.

Still need help?

Should you require additional assistance, please close this window and locate

Get In Touch with Lexmark! for contact information.
NOTE:
When calling for support, you will need your printer model/machine type and serial number (SN). If you need help locating these, xref_HO3428_xref.

Please be near the products described in this article to expedite the support process and reduce callbacks.

LEGACY ID: SO7615

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