What you will see
Exceeding the limit 10 scan profiles stored on the printer could result in the following errors:
- Unable to communicate with scanner
- Network Communication Error (device query)
Environment
| Connection: | Network TWAIN |
| Number of Users: | Multiple users or one user with many scan applications open at once |
| Applications Affected: | TWAIN aware applications including Lexmark's Printer Home |
Suggested Remedies
- Profile removal via EWS
- Cancel Scan Profiles
- Manual scan profile removal from the operator panel
Profile removal via EWS
* Enter your printer's TCP/IP address into your browser's address field.
NOTE: Look for Address value on a printed Network Settings page if unsure of the device TCP/IP address.
Click on Settings.
Click on Manage Profiles found under Other Settings.
Click on one of the profiles that you would like to delete.
Click on Delete Entry.
Click on Delete Entry again.
Repeat this process if necessary.
Click here for illustration of profile deletion.
*Embeded Web Server
Cancel Scan Profiles
NOTE: Powering the printer Off may help identify open listeners on individual PCs by displaying a different type of Network Communication Error message.
. Manual "Scan Profile" removal from the operator panel
Select
or a similar looking button after selecting your profile. Repeat this procedure as necessary. Still Need Help?
If you require additional assistance, please see Contact information.
NOTE:When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO7358