What you will see
After adding the fax card option (FRU# 40X4821 -
The following parts are usually not the primary cause of this error - DO NOT recommend for first repair call.):
- You are unable to see the FAX icon.
- You are unable to configure fax settings.
- You are unable detect its installation.
- You must enable this hardware through the Initial Setup Wizard.
- Lexmark X463 MFP with added Lexmark MarkNet N8110-V.34 fax card. PN# 14F0052
- Lexmark X651 MFP with added Lexmark MarkNet N8110-V.34 fax card. PN# 14F0052
Procedure: Enable FAX via Initial Setup
NOTE: This option enables or disables the feature in question. Perform the following:
From the operator panel, select Menus > Settings > General Settings > Run Initial Setup > Select Yes > Submit, and then reboot the MFP. Optional embedded web server: Settings >General Settings > Run Initial Setup > Submit, and then reboot the MFP.
Follow setup steps through Language, Country, Time Zone until you reach Functions to Enable.
Place a checkmark next to the FAX function.
Click Continue and finish the initial setup.
Click herefor illustration.
Secondary Enable Procedure: Access Control Activation
This is a secondary procedure for activation of various functions:
Click on Menus.
Click on Security.
Click on Edit Security Setups.
Click on Edit Access Controls.
Scroll to the Fax function(s) and change the status to Enabled.
NOTE: The function icon will disappear from the User Interface. Click herefor illustration.
Still Need Help?
If you need additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will be asked for your MFP printer/model type and serial number (SN). Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving one or all of these devices.
LEGACY ID: HO3497