Remote Operator Panel Fails to Display Contents When Triggered via the Embedded Web Server

When you open the embedded web server and launch the included Remote Operator Panel, a gray screen appears.Illustration

• -The initialization of SUN's JAVA plug-in.
• -A VNC Authentication Page, and
• -a corresponding Click here to continue button.

The example above depicts the behavior of Sun's Java plug-in Version 6 Update 3.

The remote operator panel applet requires Sun's Java Version 6 Update 10. Follow the steps below to check your Java version number and update.

1. Right-click on the Java status notification icon.*Illustration

   



2. Click on About Java Technology.



3. If the version i s below 1.6.0_10-b33, click on Go to Java.com or on Open Control Panel.



4. Click on the Update tab.



5. Click on the Update Now button.



6. When the update procedure has completed, try to reopen the Remote Operator Panel. * If Java is not present on the computer, the notification icon will not appear and you will need to download the latest version from Sun at www.Java.com. If you have additional questions about Sun's Java platform, visit www.java.com/en/download/help/. If preferred, you can select a different language at the bottom of the web page.

If you need additional assist ance, please contact Lexmark Technical Support. NOTE: When calling for support you will need your printer machine/model type and serial number. Please call from near the computer and printer in case the technician requires you to perform a task on one of these devices.

LEGACY ID: SO4643

Notes:

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