Power cable topology
An exact description of the printer power connection is used for diagnosis. | End‑user provided |
Lights on the printer that turns on
The information is used for analysis. | End‑user provided |
Power outages
The information is used for analysis. | End‑user provided |
Use of UPS/Surge protectors
The information is used for analysis. | End‑user provided |
Option cards installed or attached
The information is used for analysis. | End‑user provided |
Sounds or noises description
The information is used for analysis. | End‑user provided |
Beeps and number of beeps
The information is used for analysis. | End‑user provided |
Environmental conditions
The information is used for analysis. | End‑user provided |
If possible, previous service actions performed and install dates
The parts replaced and service notes. | End‑user or support agent provided |