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Lexmark XS798

Lexmark XS798

Lexmark Device Quota: Monthly Usage Fails to Reset

Affected Products:

Solution: Device Quota

Issue Description:

The Device Quota counter is not being reset based on the settings criteria specified in the app.

Settings location:

Go to Apps > Device Quota > Configure > Set to Monthly.

Solution:

To correct this issue, update to Device Quota to version 5.2.4.6. Please refer to

xref_SO6667_xref

for steps on how to install the latest solutions version.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

  • Name and version of the solution

LEGACY ID: SO8320

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