Unable to print '.indd' files generated from Adobe InDesign CS4 - CS6 apps

Issue description

In Mac 10.6.8 and 10.10.5, when using Adobe InDesign application trying to print on SRA3 120g cardstock paper, the print output is flushed or reddish. The printer may not be able to pull the paper properly due to its thickness.

Solution

Updating the printer firmware will fix the issue. Please contact Lexmark Technical Support to acquire the firmware fix.

If the issue persists, search for more information related to this issue or contact support for further assistance.