Overview
When contacting Lexmark Technical Support or arranging warranty service, you will need to know your printer's machine (model) type and serial number. Find this information on labels located inside the left door cover and on the back of the machine.
NOTE: The label inside the left door cover also lists the printer's part number (TLI) and Config ID number (CID).
NOTE: The printer's serial number is also listed on the menu settings page, which you can print using the printer's operator panel.
Locating the label
| Step | Action | Click Image to Enlarge |
| 1 | Open the left door cover. | |
| 2 | Look for the sticker on the left-hand side of the cover (see the portion encircled in red outlines in the image ). | |
Still need help?
If you have any questions or encounter problems locating the printer's information, please contact Lexmark Technical Support.
LEGACY ID: HO3770