Affected products
Click
Properties
in the title section above. 
Overview
When browsing through the Scan to Network folders from the printer control panel, the response is slow and it takes time to load. Also, the SNF app is not loading certain folders.
Solution
Reducing the number of items in the folder being viewed will fix the issue.
There is a limit on the number of files that can be supported in a given directory for any features that rely on listFiles.This is a limitation due to the SMB implementation used.
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following: - Name and version of the solution
- Affected printer model/s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8556