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Lexmark X950

Lexmark X950

Received Faxes Prints in Grey on Lexmark Laser Color Devices

What you will see

Original DocumentExpected OutputGrey Output
Click Image to EnlargeClick Image to EnlargeClick Image to Enlarge

When someone sends you a fax document, the received output prints in grey.

Troubleshooting

StepAction
1Press the Menu button on the Operator Panel.
2Select Settings.
3Select Print Settings.
4Select Quality Menu.
5Select Color Saver and set to default value of Off.

Explanation

When the Color Saver setting is set to ON, the printer reduces the amount of toner it uses when printing graphics and images; however, text is printed using the default amount of toner.

Still need help?

Please contact Lexmark Technical Support if you need additional assistance.

NOTE:

When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

LEGACY ID: SO7282

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