Overview
All printout from SAP to the Lexmark X86x, X95x, & MX711 MFPs with IPDS DLE card installed are shifted to the right. This occurs when printing from an AS400 environment via a Printer Command Language (PCL) driver. Windows print jobs, however, print properly.
IMPORTANT: Document size used is A4.
Recommended solution
The default A4 size of the PCL emulation of the printer is 198 mm (7.79 in); changing this to 203 mm (7.99 in) will resolve this issue. To do so, please follow any of the two (2) options below:
Option 1: Via the Embedded Web Server (EWS)
Step | Action |
1 | Access the printer EWS by typing the printer’s IP address into the URL field of your browser (e.g., Internet Explorer, Mozilla Firefox, Google Chrome, Safari). For example, enter http://MFP_IP_Address, where MFP_IP_Address is the IP address of the printer. |
2 | Navigate to Settings >Print Settings >PCL Emul Menu >PCL Emulation Settings. |
3 | Change A4 Width to 203 mm (7.99 in), and then click Submit. See sample image here. |
Option 2: Via the printer Operator Panel
Step | Action |
1 | On the operator panel, navigate to Menu >Settings >Print Settings >PCL Emul Menu >PCL Emul Settings. |
2 | Change A4 Width to 203 mm (7.99 in), and then press Submit. |
Still need help?
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO7492