In Mac 10.6.8 and 10.10.5, when using Adobe InDesign application trying to print on SRA3 120g cardstock paper, the print output is flushed or reddish. The printer may not be able to pull the paper properly due to its thickness.
Updating the printer firmware will fix the issue. Please contact Lexmark Technical Support to acquire the firmware fix.
NOTE: The Lexmark representative might ask for the printer's current firmware level. Please refer to xref_Check_xref for the steps. Once you obtain the file, you may proceed and update the firmware by following the steps from .
Still need help?
If you require additional assistance, please close this window and locate Get in Touch with Lexmark! for contact information.
NOTE: In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.
The support agent may request additional information.
LEGACY ID: SO8143