What you will see
The printer displays an 88 Replace [Color] Cartridge message after a new toner cartridge is installed
NOTE: The colors that could appear in the [Color] placeholder are Black,
Cyan, Yellow, or Magenta.
Take the toner cartridges out and shake them carefully. Make sure no unusual sound or rocking noise occurs inside the cartridge when shaking.
NOTE: If the unusual noise occurs when shaking the toner cartridges, replace the current toner cartridge with a new one. If not, proceed with the next step.
Reinstall the cartridge, making sure both sides connect firmly in the printer and that the cartridge is completely seated. Close the door and check whether the problem persists.
NOTE: If issue persists, please contact Lexmark Technical Support for additional troubleshooting suggestions.
Still Need Help?
If you require additional assistance, please close this window and locate Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). Should you need help locating your printer's model type and serial number, How to Locate the Serial Number, Machine Type, and Configuration ID on a Lexmark C950 or X95x Printer/MFP.
Please be near the products described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO7582