You hear a loud grinding noise on the printer's lower-right side (i.e., lower-right as you stand facing the printer).
The most likely cause: removing and reinserting the waste bottle causes toner to pile up at the inlet location. The toner then begins to cake and harden, which can cause the waste bottle auger to break, thus producing the grinding noise.
To determine whether a broken auger is causing the noise:
Still need help?
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, How to Locate the Serial Number, Machine Type, and Configuration ID on a Lexmark C950 or X95x Printer/MFP.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO6837