Customer Support App PE Release Fix Information

Overview

This article provides a list of the latest fixed issues for the Customer Support app and its corresponding PE release fix information.

NOTE: The Product Engineering (PE) version comprises intermediate releases that are created for the purpose of addressing specific issues.

Before you begin

• The Customer Support app PE release addresses ONLY the issues specified in this article.
• The Customer Support app PE release cited in this article are considered beta versions of the app.
• Identify the printer's existing Customer Support app version. To do so, open the printer's Embedded Web Server (EWS), click Settings or Configuration, and then do one of the following:
• Click Apps > Apps Management.
• Click Device Solutions > Solutions (eSF).
• Click Embedded Solutions.

NOTE: Access the printer EWS by typing the printer IP address into the URL field of your browser (e.g., Internet Explorer, Mozilla Firefox, Google Chrome, Safari). For example, enter http://MFP_IP_Address, where MFP_IP_Address is the IP address of the printer.

Supported printer models