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Card Copy

Card Copy

Card Copy application output is too dark

Issue description

When using the Lexmark Card Copy app, the output comes out too dark.

NOTE: The copy and print qualities are both fine.

Solution

Here are the settings that need to be set up on the printer to fix the issue.

Step

Action

1

Open the printer’s Embedded Webserver (EWS) by typing the printer’s IP address on an Internet browser, that is, http://192.168.10.1.

2

Go to Settings >Print Settings >Quality Menu.

3

Make sure that the settings are set exactly like this sample image below:

4

Should issue persist, please contact Lexmark Technical Support for assistance.

LEGACY ID: FA1091

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