What you will see
You are unable to set tray four ( 4) or five ( 5) as the Default Tray for Card Copy version 2.9.8 or lower.
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NOTE: This option is found under the embedded web server ( EWS) > Settings > Embedded Solutions, Device Solutions – Solutions (eSF), or Apps – Apps Management > Card Copy > Configure tab > Default Tray. xref_SO4541_xref to view the steps to access EWS.
To resolve this issue, update the Card Copy app to a later version.
Please contact your next level of support or Lexmark Technical Support to obtain a copy of the file.
Still need help?
If you require additional assistance, please contact Lexmark Technical Support.
NOTE: In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.
Additional information may be requested by the support agent.
LEGACY ID: SO7516