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Lexmark C734

Lexmark C734

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202.13 Paper Jam on the Lexmark C734, C736, X734, X736, X738 Color Laser Printer

Overview

202.13 error messages are caused by the paper not correctly exiting the fuser into the paper bin, where instead of stacking normally, it folds or scrolls and ultimately jams.

Jam Images

Click any image below to enlarge it:

Paper jam "Scrolling"Side view

Trouble Shooting

StepAction
1

Remove all paper from the exit bin and check the exit rollers. Do you see any loose debris or torn paper stuck in them?

Yes: Remove the foreign object and print your job again. If the paper jam occurs, continue to Step 2;otherwise the issue is resolved.

No: Continue to Step 2.

2

Remove all of the paper from Tray 1 and check for any loose debris or torn paper.

Was there any torn paper or loose debris in Tray 1?

Yes: Remove the foreign object and print your job again. If the paper jam reoccurs, continue to Step 3;otherwise the issue is resolved.

No: Continue to Step 3.

3 Continue to Contacting Lexmark.

Contacting Lexmark

If you need additional assistance, please see Contact information

.
NOTE: When calling for service you will need to know your printer model type and serial number (SN). Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

LEGACY ID: SO5159
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