W
hat you will see
| The MFP sending a fax... | Equipped with... | Results in a 900.00 error with these details: |
X738de.... | HDD... | - @PANEL 900.00 Firmware Error 1750 ModemNotifyTask 0500-0000 lxkfax\/pssd/custom/faxsys.c-733: faxsys.c 590: faxread failed fd = 8 buffer = 200e5d\ b0 len = 1 errno = 5
- @PANEL 900.00 Firmware Error Process e2fsck:782 caught SIGSEGV add\ r=23f33000 nip=f781c10 ra=f781b3c l=1
|
Products affected
- Lexmark X73x Series MFPs with current .P675 code level
- The recipient fax machine, which is also an MFP
- Reformatting the fax storage does not alleviate the issue.
Suggested remedy
Enter the Configuration Menu and perform the Wipe Disk procedure (if a Hard Drive is installed). To do this:
Boot the device into Configuration Menu (press and hold down keys 2 + 6).
Then go to or select "Wipe Disk".
Note: This setting initiates either a single pass wipe or a multiple pass wipe of the entire hard disk. Select Disk Wipe (fast) to complete a single pass wipe and replacement of the file system. Select Disk Wipe (secure) to complete a multiple pass wipe at a more basic level.
Explanation and precautions
This is a read/write failure on the HDD. If you experience this error and decide to perform this procedure, it is wise to perform a backup of all shortcuts and settings. This is performed via the product's embedded Web server under Settings > Import/Export Settings.
S
till Need Help? If you require additional assistance, please close this article and locate
Get In Touch With Lexmark! for contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).Please be near the products described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO7515